Knowledge Base: Clear my browser cache

Clear my browser cache

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Sometimes you need to clear your browser's cache in order to login to a site. This happens sometimes during upgrades or site changes and is a part of life on the Internet.

Luckily in Chrome, it is easy to clear your cache.

Start by bringing up the Clear Browsing Data window:

Next, choose to clear your Cached images and files:

That should do it. I'd suggest restarting Chrome, then try to login at

If you are still having trouble, you might need to clear both the cache and cookies:

Or try this trick...

  1. Login using a different browser (For example, if you normally use Chrome to access Jazzedge, then try Safari or Firefox)
  2. If you get in fine on a different browser, then you know it is a cache issue with Chrome.


With the largest selection of highest-quality piano lessons online, Jazzedge has become the place where serious students take their piano playing to their next level.
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